Utilities Department Utilities Department

Collinwood Utilities - Gas / Water / Sewer Department

City of Collinwood Utility User Rates
As Of - 7/1/24

Non-Refundable Connection Fees:

Non-Refundable Service Fee: Owners $50.00, Renters $75.00
Water (Outside City): Owners $75.00, Renters $125.00
Non-Refundable Sewer: Owners $50.00, Renters $75.00 deposit
Non-Refundable Gas: Owners $100.00, Renter's $150.00

**Homeowner is responsible for the customer side of the gas and/or water meters.**

Water Usage Rates

Inside City Limits:
1-2,000 gallons      $19.30
2,001+ gallons        $10.15/per thousand gallons

Outside City Limits:
0-2,000 gallons      $26.25
2,001+ gallons        $18.70/per thousand gallons

County Water Customers Usage Rates
First 2,000 gallons      $48.05 Minimum
2,001+ gallons        $9.80/per thousand gallons
Tamper Fee $100.00
Meter Removed $250.00

Water Maintenance Fee
$5.25/month (for water tank maintenance/upgrades)

Sewer Usage Rates

Residential:
0-2,000 gallons      $23.45
2,001+ gallons        $8.75/per thousand gallons

Commercial:
0-2,000 gallons      $39.65
2,001+ gallons        $11.50/per thousand gallons

**Summer sewer rates apply May, June, July, and August**

Garbage Rates

Residential (Pick up Monday AM)              $9.86/mo      (Container is provided and remains at residence)
Business Rate                                        $15.84/mo
Dumpsters are available, price determined by size & pickups
2nd Residential Garbage                         $15.84/mo ------------- 2nd Business Garbage                  $19.86/mo
1st garbage can provided by City of Collinwood. 2nd garbage can is available for purchase: $95.00/each

Utility bills are mailed on the 20th of the month. Payment is due the 5th day of the following month (i.e., January 20th bill would be due on February 5). We do allow a 10-day grace period. However; if full payment is not received by the 15th, on the next business day if your account is not paid (in full) utility services will be disconnected and your account will be charged and additional $50.00 disconnect fee. NO DOOR REMINDERS!! Services will not be re-connected until the account is paid in full including the $50.00 disconnect fee. YOUR FIRST BILL WILL BE MAILED ON the 20th AND DUE ON the 5th.

Burn Permit Required Oct 15 thru May 15                                  County Burn Phone No. 1-877-350-2876

The Collinwood Water Plant is located approximately one mile behind the Collinwood Schools. The Collinwood Water system receives water from two sources comprised of four springs and one well. The well yields approximately 110 gallons per minute while the springs (located at the water plant) yield, on average, 120 gallons per minute.

The water plant was recently renovated and is of a new design. It is capable of treating 280 gallons per minute or 403,200 gallons per day. The water source is of high quality and requires minimal treatment. We use treatment chemicals such as Liquid Alum, Liquid caustic soda, Liquid Bleach, Liquid Fluoride, and polymer. We, and all public water systems, are required by the State of Tennessee Department of Environment and Conservation to run tests daily. We run tests on chlorine, ph, turbidity, alkalinity, and water hardness along with a multitude of other water quality tests. It is our policy to take and run two bacteriological test per month.

The Collinwood Water System has a distribution system that operates approximately 30 miles of water lines, which are kept and maintained by the Collinwood Utility Department. The distribution system is checked daily for chlorine residual. The State of Tennessee mandates that we must maintain, in our water system, a minimum of 0.2 mg/l of chlorine residual in our water distribution at all times.

The Collinwood Water System incorporates two elevated water storage tanks that hold a total of 300,000 gallons of water. Our water tanks are inspected inside and out every three years, which includes draining and disinfection of the tank interior.

Mr. Kenneth Templeton is the Water Operator for the City of Collinwood and is responsible for our water system. Water System Operators are required to obtain licenses from the State of Tennessee and take yearly continuing education classes to keep the licenses. Mr. Templeton has Water Treatment Grade 3 and Distributions System Grade 1 licenses to operate the Collinwood Water System. He also holds Biological and Natural Systems licenses which would allow him to operate our sewer plant.